Matrix Flow
FAQ

Frequently asked questions

Simple answers to the most common questions.

Do I need a password?

No. Your crypto wallet is your account. To log in you connect your wallet and sign a free message — nothing else.

Does signing the message cost money?

No. Signing only proves the wallet is yours. No money moves and there is no network fee.

Which wallet can I use?

Trust Wallet, or any browser wallet such as MetaMask. On a phone, open this website inside your wallet app’s browser.

What is the joining fee?

Registering is free. To activate your account you pay $25.00 once, in USDT. It is verified automatically on the blockchain.

What happens after I pay?

Your account becomes active, you are placed automatically in the global network, and the people above you earn their share. You can now invite people and earn.

How do I earn referral income?

Share your invite link. Every time someone you invited pays the joining fee you receive $5.00. There is no limit to how many people you can invite.

What are my three wallets?

Available wallet: money you can withdraw. Upgrade Holding: money reserved to move you up working levels — it cannot be withdrawn. Company Holding: a reserved amount recorded for company development — also not withdrawable.

How do I move up a working level?

Automatically. When you have the required number of active direct referrals AND enough money in your Upgrade Holding, the upgrade happens by itself. There is nothing to click.

What is the global network?

Every member is placed in one big tree automatically — you do not choose the spot. When the number of people below you reaches certain sizes (2, 4, 8 … 256) you complete a stage, earn money and unlock a reward.

Is my sponsor the same as who is above me in the global network?

No, they are separate. Your sponsor is the person who invited you (they earn your referral income). Your global position is decided automatically by the system.

What is club income?

A monthly income for members whose team reaches 4 (Bronze), 16 (Silver), 64 (Gold) or 256 (Platinum) people. Ruby (1,024 people) is a one-time bonus.

What is passive income?

A one-time bonus with no conditions, paid once your whole team reaches a combined joining-fee total. See the Income plan page for the exact numbers.

How do I withdraw?

Go to the Withdraw page and follow the steps.

Why is my withdrawal still waiting?

Every withdrawal is checked by our team before payout. You will see the status change on the Withdraw page and get a notification.

I paid but my account is not active.

Payments are confirmed on the blockchain and usually activate in seconds. If it still shows waiting after a few minutes, open the Activate page again — it re-checks your payment. If it still fails, contact support with your transaction hash.

I rejected the wallet popup by mistake.

No problem — click the button again and approve it this time.